FAQs

Find clear answers to common questions about our printing services, turnaround times, pricing, design support, and order process to help you plan your project confidently.

What's the difference between screen printing and embroidery?
Screen printing uses ink pushed through a mesh screen to create designs on fabric, resulting in a smooth, flat finish. Embroidery uses thread stitched directly into the fabric, creating a raised, textured design. Screen printing is ideal for large, colorful designs and bulk orders, while embroidery offers a premium, professional look perfect for logos and small text.
What products can you customize?
We work with a wide variety of items including t-shirts, hoodies, polo shirts, hats, bags, jackets, uniforms, and promotional items. If you have a specific item in mind, contact us to confirm we can work with it.
Do you provide the garments or do I need to bring my own?
We stock a wide selection of quality blank apparel in various styles, colors, and sizes. You can also provide your own garments if you prefer specific brands or have special requirements, but there is an upcharge to do so.
What file formats do you accept for artwork?
We prefer vector files (AI, EPS, PDF) for the best quality results. We also accept high-resolution raster files (PNG, JPEG, PSD) at 300 DPI minimum. The same goes for embroidery, we can work with most file types but we will need to digitize your design to be stitched.
Can you help create or modify my design?
Yes, we offer design services including logo creation, artwork cleanup, and design modifications. Our team can help bring your vision to life or optimize existing artwork for the best printing results.
What's the minimum order for screen printing?
Our minimum order is typically 48 pieces per design. Screen printing becomes more cost-effective with larger quantities due to setup costs.
How many colors can you print?
We can print up to 6 colors in a single design, though most designs use 1-4 colors. Each color requires a separate screen, which affects pricing. We can achieve a wider range of color by mixing halftones using an advanced method called simulated process printing. We can only use this method of printing on certain designs with shading and high amounts of color.
What types of ink do you use?
We use high-quality plastisol inks. Plastisol inks are durable and vibrant. We also offer specialty inks like metallic, glow-in-the-dark, and puff inks.
How is pricing determined?
Pricing depends on several factors including quantity, number of colors/stitches, garment type, and complexity of the design. Screen printing costs decrease with larger quantities, while embroidery pricing is more consistent across order sizes.
What's your typical turnaround time?
Standard turnaround is 10-15 business days from Payment and artwork approval. Rush orders can often be accommodated for an additional fee, with some orders completed in 3-5 days.
Can you rush my order?
Yes, we offer rush service for urgent orders. Rush fees vary depending on the timeline needed and our current production schedule.
Let’s talk about your project and things
Let’s talk about your project and things
Let’s talk about your project and things
Let’s talk about your project and things
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